Step-by-step guides for your phone system, phones & network gear
Practical, step-by-step instructions — from voicemail and call forwarding on your phone system, to WiFi setup and Bluetooth pairing on the hardware Wise Cloud Technology supplies.
Voicemail, call forwarding & account how-tos
How to Set Up and Check Your Voicemail
How to check your voicemail messages from your desk phone, the 3CX app, or remotely — and how it's all set up.
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How to Change Your Voicemail Greeting
How to record or upload a personal voicemail greeting, including different greetings for different statuses.
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How to Add a New User (Extension) to Your Phone System
How a new staff member gets set up with their own extension on your Wise Cloud Technology cloud phone system.
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How to Set Up Call Forwarding
How to forward your calls to a colleague, your mobile, an external number, or voicemail — and how forwarding rules change based on your status.
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How to Set Your Availability Status
How to switch between Available, Away, Do Not Disturb and custom statuses — and what each one does to your incoming calls.
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How to Access and Download Call Recordings
How to find, play and download your call recordings from the 3CX web client or mobile app.
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How to Set Up the 3CX Mobile App
How to install and provision the 3CX app on your phone so you can make and take business calls from anywhere.
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How to Reset Your 3CX Web Client Password
How to reset a forgotten password for the 3CX web client, or change it while logged in.
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How to Transfer a Call in the 3CX App or Web Client
How to transfer a call from the 3CX mobile app, desktop app or web client, with a blind transfer or an attended (announced) transfer.
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How to Connect Your Yealink Phone to WiFi
How to connect a WiFi-enabled Yealink desk phone (T54W, SIP-T85W, SIP-T87W) to your wireless network.
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How to Pair a Bluetooth Headset with Your Yealink Phone
How to pair a Bluetooth headset with a Yealink T54W, SIP-T85W or SIP-T87W desk phone.
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How to Set Up BLF Keys on Your Yealink Phone
How to configure a Busy Lamp Field (BLF) key so you can see at a glance whether a colleague's line is busy, and transfer calls to them with one press.
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How to Factory Reset a Yealink Phone
How to reset a Yealink desk phone back to its factory default settings.
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How to Register a Yealink W73P Handset to the Base Station
How to register (pair) a Yealink W73H DECT handset to its W70B base station.
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How to Pair Your Yealink WH64 Headset (Bluetooth & DECT)
How to connect a Yealink WH64 wireless headset via DECT (to your desk phone or PC dongle) and via Bluetooth (to a mobile device).
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How to Transfer a Call on Your Yealink Phone
How to transfer a call on a Yealink desk phone: blind transfer, attended (announced) transfer, and one-touch transfer with a BLF key.
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How to Make a Conference Call on Your Yealink Phone
How to add a third person to a call on a Yealink desk phone, merge two calls into a conference, and when to use a 3CX meeting instead.
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How to Change the Ringtone and Volume on Your Yealink Phone
How to change the ring volume, the call (handset and speaker) volume and the ringtone on a Yealink desk phone.
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How to Set Up Your Ubiquiti Cloud Gateway Ultra
How to complete the initial setup of a Ubiquiti Cloud Gateway Ultra, from first power-on to finishing setup in the UniFi app.
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How to Set Up Your UniFi Dream Machine Pro
How to complete the initial setup of a UniFi Dream Machine Pro (UDM Pro).
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How to Install and Adopt Your UniFi WiFi 7 AP U7-Pro
How to mount a UniFi U7-Pro access point and adopt it into your UniFi network.
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Prefer we just set it up for you?
Wise Cloud Technology configures every phone, headset and network device we supply as part of installation.