How to Change the Ringtone and Volume on Your Yealink Phone
If your phone is too quiet, too loud or sounds the same as the desk next to you, you can change it yourself in under a minute.
Applies to: Yealink T33G, Yealink T54W, Yealink SIP-T85W, Yealink SIP-T87W
5 steps to get it done
Change the ring volume
While the phone is idle (not on a call), press the volume + or volume − key. This sets how loudly the phone rings.
Change the call volume
During a call, press volume + or volume −. This sets the volume of the handset, headset or speakerphone you are using at the time.
Open the ringtone menu
Press Menu, then go to Basic (or Settings), then Sound, then Ring Tones.
Pick and test a ringtone
Scroll through the list. Most models play a preview as you highlight each tone. Press Save (or OK) to keep the one you want.
If the ringtone changes back
On a managed phone system, some settings are pushed to the phone automatically. If your choice resets after a restart, ask Wise Cloud Technology to set the ringtone for you on the system.
Tips:
- Give neighbouring desks different ringtones so everyone can tell whose phone is ringing.
- If the phone doesn't ring at all, check that Do Not Disturb isn't on — it shows as an icon or DND on the screen.
- Menu names can vary slightly between models and firmware versions.
Quick answers
Why is my Yealink phone not ringing?
The most common reasons are the ring volume being turned all the way down, Do Not Disturb being switched on, or your 3CX status being set to Away or Do Not Disturb, which can send calls elsewhere.
How do I make the handset louder during a call?
Press volume + while you are on the call.
Can I use a custom ringtone?
Some Yealink models support custom ringtones loaded onto the phone or pushed by the phone system. Ask Wise Cloud Technology if you want one set up.
More Yealink how-tos
How to Connect Your Yealink Phone to WiFi
How to connect a WiFi-enabled Yealink desk phone (T54W, SIP-T85W, SIP-T87W) to your wireless network.
Read the guide
YealinkHow to Pair a Bluetooth Headset with Your Yealink Phone
How to pair a Bluetooth headset with a Yealink T54W, SIP-T85W or SIP-T87W desk phone.
Read the guide
YealinkHow to Set Up BLF Keys on Your Yealink Phone
How to configure a Busy Lamp Field (BLF) key so you can see at a glance whether a colleague's line is busy, and transfer calls to them with one press.
Read the guide
Need a hand with setup?
Wise Cloud Technology can configure your handsets, headsets and network gear for you as part of installation — no troubleshooting required.