Yealink · Setup Guide

How to Connect Your Yealink Phone to WiFi

The Yealink T54W, SIP-T85W and SIP-T87W all have built-in WiFi, useful if you can't easily run an Ethernet cable to the phone. Here's how to get it connected.

Applies to: Yealink T54W, Yealink SIP-T85W, Yealink SIP-T87W

Steps

5 steps to get it done

1

Open the network settings menu

From the home screen, go to Menu (or the settings/gear icon) and find the Wireless Network or WiFi option — on some models this is under More > Settings.

2

Turn WiFi on

Enable the WiFi toggle. The phone will scan and display a list of available wireless networks in range.

3

Select your network

Choose your business WiFi network from the list. If it doesn't appear, check you're within range and that the network is broadcasting its name (SSID).

4

Enter the password and connect

Enter your WiFi password and confirm. The phone will show a connected status once it has an IP address.

5

Confirm call quality

Make a test call. For the most reliable call quality, a 5 GHz network is recommended over 2.4 GHz where your access point supports it.

Tips:

  • If the phone can't see your network, move it closer to your access point and try again — desk phones aren't always as WiFi-sensitive as laptops or mobiles.
  • Wired Ethernet is still the most reliable option for a desk phone if a cable run is possible — use WiFi when it isn't.
FAQ

Quick answers

Which Yealink phones from WiseCloud have built-in WiFi?

The T54W, SIP-T85W and SIP-T87W all have built-in WiFi. The entry-level T33G does not — it connects via Ethernet only.

Should I use 2.4GHz or 5GHz WiFi for my desk phone?

5 GHz is recommended where your access point supports it, for better call quality and less interference.

See all setup guides

Need a hand with setup?

WiseCloud can configure your handsets, headsets and network gear for you as part of installation — no troubleshooting required.