How to Make a Conference Call on Your Yealink Phone
A Yealink desk phone can join a small number of people into one call without any extra setup. Here's how to start a conference, add people and end it.
Applies to: Yealink T33G, Yealink T54W, Yealink SIP-T85W, Yealink SIP-T87W
5 steps to get it done
Start with the first call
Make or answer a call with the first person as normal.
Press Conference
Press the Conference soft key (shown as Conf on some models, such as the T33G). The first person is put on hold and you get a new dial tone.
Call the next person
Dial the second person's extension or number. When they answer, you can talk to them privately first if you want to.
Join everyone together
Press the Conference soft key again. All three of you are now on the same call. Repeat the steps to add another person, up to the limit your model supports.
End the conference
Hang up to end the conference for everyone. On most models you can also drop one person from the screen while the others stay connected.
Tips:
- The phone's built-in conference is best for quick three-way calls. For larger meetings, or calls with video and screen sharing, use the meeting feature in the 3CX app or web client.
- Tell people before you add them to a call, so nobody is surprised to hear an extra voice.
- Soft key names can vary slightly between models and firmware versions.
Quick answers
How many people can join a conference on a Yealink phone?
It depends on the model. The built-in local conference is designed for small calls of a few people. For bigger groups, use a 3CX meeting from the app or web client.
Can I add a mobile number to a conference call?
Yes. When you press Conference, dial the full mobile number instead of an extension.
Does a conference call cost extra?
Each external number you add uses a line while the conference is running; colleagues on extensions don't. On a Wise Cloud Technology plan, calls are included and lines are $29.95 ex GST per unlimited line per month.
More Yealink how-tos
How to Change the Ringtone and Volume on Your Yealink Phone
How to change the ring volume, the call (handset and speaker) volume and the ringtone on a Yealink desk phone.
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YealinkHow to Connect Your Yealink Phone to WiFi
How to connect a WiFi-enabled Yealink desk phone (T54W, SIP-T85W, SIP-T87W) to your wireless network.
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YealinkHow to Pair a Bluetooth Headset with Your Yealink Phone
How to pair a Bluetooth headset with a Yealink T54W, SIP-T85W or SIP-T87W desk phone.
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Need a hand with setup?
Wise Cloud Technology can configure your handsets, headsets and network gear for you as part of installation — no troubleshooting required.