vTiger — Click-to-call, contact creation and call journaling
Your WiseCloud cloud phone system connects to vTiger CRM (cloud edition) so your team can dial straight from a record and have calls logged automatically.
vTiger + WiseCloud, working together
Call straight from vTiger
Initiate calls directly from your CRM using the 3CX client for Windows, or the Click2Call browser extension.
Auto-create leads or contacts
Choose whether unknown callers are created as a Lead or a Contact in vTiger automatically.
Call journaling
Both outgoing and incoming calls generate a notification logged in vTiger once the call completes.
Configurable lookup order
Set your preferred contact lookup order, including an option to search Leads as well as Contacts on the server-side integration.
vTiger integration — quick answers
Does this work with any vTiger plan?
It requires vTiger's cloud edition — the integration uses vTiger's REST API, which isn't available on the Community edition.
Can unknown callers be added as Leads instead of Contacts?
Yes — you can choose whether new callers are created as a Lead or a Contact.
Are calls logged automatically?
Yes, both outgoing and incoming calls generate a call journal entry in vTiger.
See all integrations, or the full Cloud Phone System feature set.
Connect vTiger to your phone system
We'll set up the integration as part of your cloud phone system install — no extra hassle.