Integration · Kommo CRM

Kommo CRM — Click-to-call, call pop-ups and call logging (formerly amoCRM)

Your WiseCloud cloud phone system connects to Kommo CRM — the platform previously known as amoCRM — so calls are logged and matched to the right contact automatically.

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What you get

Kommo CRM + WiseCloud, working together

Click-to-call from Kommo

Launch calls straight from Kommo via your phone system.

Automatic call pop-ups

Customer records display automatically as a call comes in.

Call journals

Calls are logged as records in Kommo automatically.

Auto-create new contacts

New contacts can be created automatically for calls from numbers that aren't already on file.

FAQ

Kommo CRM integration — quick answers

Is Kommo the same as amoCRM?

Kommo is the rebranded successor to amoCRM. If you're setting up a new integration today, Kommo is the supported path — 3CX no longer offers new integrations for the original amoCRM branding.

What's needed to connect Kommo?

Kommo requires OAuth2 authorisation, set up via a private integration in Kommo's settings — WiseCloud handles this as part of setup.

Are calls logged in Kommo automatically?

Yes, calls are logged as records automatically once the integration is configured.

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