A phone system that keeps up when the front desk is mid-class
Your front desk is often mid-class, mid-signup or helping a member on the floor. WiseCloud's cloud phone system keeps membership enquiries and booking calls moving instead of ringing out.
Fitness studios run on a front desk that's rarely sitting still — between classes, walk-ins and member questions, an unanswered phone call is a lost membership enquiry.
Hold enquiries instead of losing them
Call queuing keeps a membership enquiry on hold with a message when the front desk is busy, instead of ringing out.
Route calls to the right department
An IVR menu can direct callers to memberships, class bookings or general enquiries automatically.
Cover early mornings and after hours
An AI voice agent can answer calls outside staffed hours — common for studios with early or late class times — and take booking or membership enquiries.
Let instructors take calls between classes
Mobile and desktop apps mean any staff member can pick up a call from their phone, still showing the studio's number.
One system across multiple locations
If you run more than one studio, all locations can sit on the same phone system with calls routed to the right site.
Pair it with AI Voice Agents
Add an AI voice agent to answer calls outside staffed hours and capture membership or class booking enquiries.
Fitness Studios — quick answers
What happens to calls during a class when no one's at the desk?
Calls can queue with a hold message, or be answered by an AI voice agent that captures the enquiry and passes it on.
Can we route membership calls separately from class bookings?
Yes — an IVR menu can direct callers to the right queue automatically.
Do you support multiple studio locations?
Yes, multiple sites can run on the one phone system, each reachable on their own number or extension.
What does it cost?
WiseCloud is $29.95 ex GST per unlimited phone line per month, per line rather than per staff member.
See the full Cloud Phone System features and pricing, or check our buyer's guides.
Get your fitness studios phone system set up
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