WoodWorkers: three Queensland sites, one phone system

The starting point

WoodWorkers was running an older on-premise NEC SV8100 PBX on Telstra services. They wanted to replace the old system with one that could serve all three of their sites.

The decision: one system for all three sites

Instead of replacing each site's phones separately, WoodWorkers chose to bring the Brisbane office, the Sunshine Coast site and the Gold Coast site onto a single WiseCloud cloud phone system, built on 3CX.

What changed

• One phone system across three sites. Staff in Brisbane, on the Sunshine Coast and on the Gold Coast all sit on the same system, each with their own extension.
• Calls overflow between sites. If a call isn't answered at one site, it can ring through to staff at another site.
• No PBX box to maintain. The old on-premise PBX is gone; the system runs in the cloud.
• Phones and internet from one provider. WiseCloud looks after both the phone lines and the business internet at the WoodWorkers sites.

Could this work for your business?

If you have more than one office, shop or warehouse in South East Queensland, one cloud phone system can join them up. WiseCloud has local teams on the Gold Coast and in Brisbane, Logan, Moreton Bay and the Sunshine Coast, and installs every system on site. Lines are $29.95 ex GST per unlimited line, priced per line not per user, with free number porting, no lock-in contract and nothing to pay until it's installed and working. Replacing an old system? Read how to replace an old Telstra or Optus phone system.