SMS Service now available for landlines
Wise Cloud Technology is pleased to bring the 3CX SMS integration to Australia – Gold Coast, thanks to the latest release of 3CX and our certified 3CX SMS add-on. With our advanced all-in-one phone service, we have enabled SMS integration in addition to the other tools available including integrated cloud phone services, video meetings and collaboration, team chat, website live chat service and much more. For a complete overview of the 3CX Phone System.
Our MOJO Max plan includes the 3CX industry-leading cloud software, cloud phone system, SMS integration compatible, video meetings and collaboration, team chat, website live chat service, inbound and outbound phone calls and is only $160 per month for 4 users. Contact us for a special offer, so good, it’s not listed online!
Our private cloud 3cx service includes call queues, digital receptionist, voicemail to email, time of day routing, scheduled and ad-hoc video meetings, team collaboration tools including team chat, website live agent chat service and much more.
THE 3CX SMS INTEGRATION
Users can send an SMS message to customers, using this dedicated mobile number, while keeping their own private details private. Route incoming text messages directly to queues, not individuals, or assign a unique number to each team member.
Incoming text messages can be assigned to queues so there’s no relying on a single agent to respond. This means that no message goes unanswered, even if an agent is out of the office or on holiday – response rates will increase as will your customer service satisfaction! Answer incoming messages, send out appointment reminders and use SMS marketing to boost business and drive customer engagement.
Manage messages and increase productivity with the 3CX SMS Integration
- MS, Facebook & Live Chat messages are centrally managed in the 3CX phone system.
- Prioritize messages in the queue. Ensure timely replies.
- Includes reports for insights into text messaging effectiveness.
How do I enable SMS messaging?
Simply email the Wise Cloud Technology team and, we will arrange the integration for you. Generally, this can be set up within 24 hours. Our email is service@wisecloud.com.au